Exchanges & Returns

NO HASSLE EXCHANGES ON ALL APPAREL

We completely understand that it's tough to pick out a size on a screen, so we offer no worries exchanges if you happen to get something that doesn't fit perfectly. Just write us and let us know what size you would like and we will be more than happy to mail it out to you with a return label for the incorrect size you recieved. We cover all the shipping costs so you can shop easy and not worry about paying anything further to get the item that's going to fit you perfectly! Just make sure the original is unworn and unwashed, and write us within 14 days of receiving your order. This policy is valid for the United States only. If you have any questions at all or if your shipping address is outside of the United States, just write us and we will be more than happy to help!


RETURNS

If you are not 100% satisfied with your purchase (unhappy with our print quality or our products offered) we will gladly offer you a refund for your items minus the shipping costs. If something is wrong with the order (wrong order received / wrong size received / basically our fault) PLEASE CONTACT US right away. We will send you a replacement item immediately and cover shipping costs both ways. We do our best to avoid these errors but please be patient with us if we've made a mistake with your order. 

RETURN / EXCHANGE INSTRUCTIONS

Please try to send us your exchange or return within 7-10 days of the delivery date. Refunds can be processed up to 30 days after receipt of payment. After 30 days, items can be returned for a store credit for the original value of the purchased item.

PLEASE BE SURE TO INCLUDE ALL INFO INSIDE RETURN PACKAGE FOR QUICKER PROCESSING:

1) FULL NAME
2) RETURN ADDRESS
3) EMAIL
5) REPLACEMENT DESIGN/SIZE/STYLE/COLOR NEEDED or REFUND request
6) *INTERNATIONAL Customers* Please contact us regarding return postage costs

Send to: 

UNDERGROUND
615 E MOSS MILL RD
SHOP #92 "UNDERGROUND"
SMITHVILLE, NJ 08205

Be sure to check for any discrepancies or defects prior to wearing/using your item.

WE DO NOT REFUND SHIPPING costs for any returned merchandise.